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Enhance Your IT Experience with Our Complete Care Plan

Your current SRD plan ensures your services continue seamlessly, especially during mergers with other IT businesses. We’re dedicated to providing you with exceptional IT support. For the latest, most efficient, and secure tools and features, explore our Complete Care plan comparison table below.

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Ready to explore Complete Care SR?

Support

Service
SRD
Complete Care SR
Access to live technician support M-F, 8-5.
✅
✅
Discounted Support Labor
✅
Remote access tools for efficient issue resolution
✅
✅
Unlimited Remote Support Labor
Ask about Total Care
24x7x365 Network Monitoring
✅
Access to support after hours for critical issues
✅
15% off project labor
✅

Management

Service
SRD
Complete Care SR
WAN and Network Management
✅
Managed Premium Firewall and WIFI
✅
Server Monitoring and Maintenance
✅
IT Documentation (includes network diagram)
✅
IT Strategy and Business Process Consultations (1hr)
Standard Hourly Rate
Monthly Network Health Report
✅
Vendor Management/ Negotiation and Cost Analysis
✅
Patch Management for Windows and 3rd party apps
✅
Asset & Inventory Management Report
✅

Business Continuity

Service
SRD
Complete Care SR
Cloud Backup Sync for Workstations
✅
O365 Tenant Backup for licensed users
✅
Backup for Servers
Self Monitored
✅
Monthly Backup Restoration Tests
✅

Security

Service
SRD
Complete Care SR
Security Awareness Training
Ask about Security+
Security Operations Center (SOC) 24/7 Monitoring and Response
Ask about Security+
Zero Trust Password Management System
Ask about Security+
Proactive Threat Defense for Cloud and Email
✅
Dark Web Monitoring of compromised passwords
Ask about Security+
Security Operations Center (SOC) 24/7 Monitoring and Response for Cloud
✅
Simulated Phishing Campaign
Ask about Security+
Managed Next-Gen Anti-Virus / Anti-Malware
A la Carte
✅
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