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CompleteCare™

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The NCS CompleteCare model provides a simplified, holistic, service agreement that strengthens your network security & performance, while reducing cost of IT management.

Services included in your plans

Filter by Plan
Access to live technician support M-F, 8-5.
Complete Care SR, TotalCare

Remote access tools for efficient issue resolution
Complete Care SR, TotalCare

24x7x365 Network Monitoring
Complete Care SR, TotalCare

15% off project labor
Complete Care SR, TotalCare

Security Operations Center (SOC) 24/7 Monitoring and Response
Security+

Proactive Threat Defense for Cloud and Email
Security+

Simulated Phishing Campaign
Security+

WAN and Network Management
Complete Care SR, TotalCare

Server Monitoring and Maintenance
Complete Care SR, TotalCare

IT Strategy and Business Process Consultations (1hr)
TotalCare

TotalCare includes 2 per year

Vendor Management/ Negotiation and Cost Analysis
Complete Care SR, TotalCare

Asset & Inventory Management Report
Complete Care SR, TotalCare

O365 Tenant Backup for licensed users
Complete Care SR, TotalCare

Monthly Backup Restoration Tests
Complete Care SR, TotalCare

Discounted Support Labor
Complete Care SR, TotalCare

Unlimited Remote Support Labor
TotalCare

Access to support after hours for critical issues
Complete Care SR, TotalCare

Security Awareness Training
Security+

Zero Trust Password Management System
Security+

Dark Web Monitoring of compromised passwords
Security+

Managed Next-Gen Anti-Virus / Anti-Malware
Complete Care SR, TotalCare, Security+

Managed Premium Firewall and WIFI
Complete Care SR, TotalCare

IT Documentation (includes network diagram)
Complete Care SR, TotalCare

Monthly Network Health Report
Complete Care SR, TotalCare

Patch Management for Windows and 3rd party apps
Complete Care SR, TotalCare

Cloud Backup for Workstations
Complete Care SR, TotalCare

TotalCare includes 10 Workstations, 500gb Each

Backup for Servers
Complete Care SR, TotalCare

TotalCare includes 10 Servers, 1TB Each

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